All your questions about GutePOS

A restaurant POS (Point of Sale) is point-of-sale software that takes orders, manages tables, processes payments, prints receipts, sends orders to the kitchen (KDS), manages stock, and shows sales reports — front-of-house to back-office in one system. GutePOS is a Cloud POS that works on browser, iPad, mobile, and a Desktop App.

GutePOS is a Thai-made Cloud POS for restaurants and retail. Key differences: (1) keeps working even when the internet drops 100% (Offline-Ready) then syncs automatically (2) supports 3 deployment modes — Cloud/Hybrid/On-Premise — in one system, with no hardware lock-in (3) bundles every feature in one plan such as KDS, Loyalty, Payroll, Delivery with no hidden add-on fees (4) offers a buy-once Lifetime License option.

Yes, 100% — Hybrid/On-Premise mode installs a real server + database on the machine at your store, so you can open bills, take orders, check out, print receipts, and send to kitchen (KDS) as normal even when the internet drops. Data is saved locally right away with no lost bills, and the system syncs to the Cloud automatically once back online. Customer QR self-ordering pauses temporarily (staff take orders via POS instead), or add a 4G/5G backup connection and it keeps working right away

It works on a browser (PC/laptop), iPad, Android tablet, mobile, and a Desktop App (Windows) — just log in and start. It supports standard 80mm thermal receipt printers, USB/Bluetooth barcode scanners of any brand, and cash drawers.

Cloud — use on browser/mobile instantly, best for stores with stable internet; Hybrid (recommended) — Desktop App + Cloud Sync + Offline cache, keep selling when the net drops and view sales remotely; On-Premise/LAN — installed in-store only, best for poor internet or keeping data strictly on-site. GutePOS supports all 3 in one system.

Yes — you can import menus/products and customers via Excel/CSV, and an Onboarding Wizard guides the initial setup step by step. Small stores can be up and running within 30 minutes; for large catalogs our team can help import.

From ฿590/month (Starter), ฿1,290/month (Standard — recommended), ฿2,990/month (Pro), ฿4,990/month (Business), and Enterprise (contact sales). Or buy once, e.g. Starter ฿19,900 / Standard ฿39,900 / Pro ฿89,900. Every plan includes a 14-day free trial, no credit card required.

A lifetime license is a one-time payment, usable forever with no expiry and no renewal needed, including 1 year of free software updates (renew the annual AMC maintenance pack at 12% afterward — even without renewing, it works forever + free security patches). It's tied to 1 branch (contact support to move machines · Enterprise is priced per branch — contact sales). Monthly plans bill per cycle and can be canceled anytime. Note: the lifetime license does not include the ฿290/month Cloud Sync fee if you choose Hybrid mode

No hidden fees and no mandatory hardware purchase. Core features are included in every plan, and separate monthly add-ons are clearly listed, such as Cloud Sync (for lifetime license holders using Hybrid) — the B2B Pack is included free in Pro plans and up

A KDS is a screen that displays food orders in the kitchen instead of printing paper tickets. Orders pop up on the kitchen/bar screen automatically, queue in order, show status, and split by station (kitchen/bar/dessert). GutePOS also has a Telegram Printer that sends kitchen tickets to a Telegram group instead of paper.

Customers scan a QR at the table, open the menu via LINE LIFF or web, order themselves, and pay by QR/card — no waiting for staff to take the order. It reduces queues and errors, and supports both Thai customers (LIFF) and tourists (multilingual web).

Pro supports up to 2 branches, Business up to 4, and Enterprise unlimited. All branches share real-time consolidated reports via the Cloud, and you can compare performance across branches (Franchise Tools on Business and above).

Each store's data is kept separate (multi-tenant) and securely encrypted, with an Audit Log of access and PIN Login for staff. On Cloud, data is backed up automatically; on On-Premise, all data stays on the store's machine — the owner fully owns their data.

Sign up at gutepos.com/register fill in your store details, verify your email, and start right away. The 14-day free trial includes every Pro feature, no credit card required, cancel anytime.